FAQ

If you chose to pay cash on delivery the refund will be credited either in the form of E-voucher and/or an NEFT transfer to your bank account for an NEFT transfer we would require the following details- ● Bank Name ● Account Holder Name ● Branch Address ● IFSC Code
We regret the inconvenience caused due to order cancelled due to any of the following reasons- ● If product is out of stock or is discontinued ● Inaccuracies or errors in pricing information.
House no., building no, street no. & pin-code can be modified. These changes are only possible before order is at pending stage.
Once your order is shipped, we will share the dispatch/tracking details for your reference over an e-mail which you can track on our courier partner’s website.
YES, we have 3 branches:- 33, Nishant Kunj, Opp. Metro Pillar No. 333, Main Road, Pitampura,New Delhi-110034. 2, Kohat Enclave, Opp. Metro Pillar No.344, Pitampura,New Delhi-110034. A-3, Swasthya Vihar, Opp. Metro Pillar No.76, Vikas Marg, New Delhi-110092
We do not make any changes in the basic silhouette of the garment. How ever changes like adding sleeves or lining, or an additional component like churidar or dupatta will be on a chargeable basis.
Odhni shall make all endeavors to to deliver defect free product, however if you still receive a damaged, kindly mail us the picture of the garment received with your order number and we will guide you with the next steps get the complete refund and get change.
Yes, It’s necessary to log into your ODHNI account to shop. Shopping as a logged-in user is fast & convenient and also provides extra security you’ll have access to a personalised shopping experience including recommendations and quicker check-out.
You may opt for any of the following channels- ● Credit/Debit Card ● Net Banking ● Payumoney ● Store credit (in case of return)
Yes, you can change your order only within 24 hours. Any difference in price of the revised order shall be payable prior to the order confirmation however if the price of the new order is lesser than the original order a credit note will be issued against the balance amount which will be redeemable at our website for a period of 3 months from the date of issue of credit note.